Dodge’s Mobile Terms of Service

Effective Date: August 30, 2019

Mobile Terms of Service

Short code and Dodge’s Loyalty: Our mobile messaging (SMS and MMS) program for Dodge’s Loyalty makes use of a D & H Company-provisioned shortcode and D & H Company services operate under the brand names Dodge’s, Dodge’s Southern Style, and Dodge’s Loyalty. For all questions about the services provided by this short code, you can send an email to support@dbims.com. As a loyalty member you will receive two promotional offer messages per week and receive messages whenever you earn a reward. For more details about message frequency and other messages you may receive, see our message frequency section below.

Charges: Message and data rates may apply. Message frequency varies. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to support@dbims.com. For more details about message frequency and other messages you may receive, see our message frequency section below.

Message frequency: Message frequency varies. You will receive a minimum of two messages per week that are promotional offers from us for being a loyalty member. One or more of the two promotional offer messages you receive from us may be an MMS message. When you opt-in to the service, we will send you an SMS message to confirm your signup. When you text any keyword to us, you will receive a single message reply in return. When you earn a loyalty reward we when send you a message.

OPT-IN: Text Loyalty to ##### to sign up for our loyalty program and updates from Dodge’s. Message frequency varies. Message and data rates may apply. Text HELP to ##### for help. Text STOP to ##### to cancel. For terms: https://dodgessouthernstyle.com/mtos/. For privacy policy: https://dodgessouthernstyle.com/privacy/. This is the only way to sign up for the loyalty program. When you opt-in to the service, we will send you an SMS message to confirm your signup.

STOP: You can cancel the SMS service at any time. Just text STOP to #####. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time (text Loyalty to #####) and we will start sending SMS messages to you again.

HELP: If at any time you forget what keywords are supported, just text HELP to #####. After you send the SMS message HELP to us, we will respond with instructions on how to use our service as well as how to unsubscribe. You can also email us at support@dbims.com or call us toll-free at +1-855-490-1760 for assistance. See our customer and technical support section below for more details.

SMS Coverage: SMS coverage for D & H Company is supplied by a constantly growing number of wireless carrier networks. Refer back to this page for up to date list of wireless carriers we support or contact D & H Company website (dodgessouthernstyle.com) via support@dbims.com to receive updated information. D & H Company currently supports coverage in the United States.

Carriers: We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***

Privacy: Our privacy policy can be found at https://dodgessouthernstyle.com/privacy/. If you have any questions regarding privacy, please email us at privacy@dbims.com.

Customer & Technical Support: Customer and Technical Support for D & H Company and Dodge’s Loyalty may be contacted during normal business hours. Normal business hours are defined as 8am to 5pm Central Standard Time, Monday through Friday. D & H Company’s support staff will handle any calls made on holidays or outside normal business hours on the following business day.

Incorporation of MMA Guidelines and CTIA Short Code Handbook: We are committed to providing consumers with the best possible user experience. We agree to adhere to current Association’s “U.S. Consumer Best Practices Guidelines” (“MMA Guidelines”). These guidelines can be found at http://mmaglobal.com/policies/consumer-best-practices. We also follow the guidelines of the CTIA Short Code Monitoring handbook. CTIA hankdbook can be found at https://www.wmcglobal.com/us-resources/ctia-short-code-monitoring-handbook-v17-march-2017-short-code-monitoring-handbook-v17.

Contact Us

If you have any questions about this Mobile Terms of Service, please contact us:

By email: support@dbims.com
By phone number: +1-662-842-7525 or toll-free at +1-855-490-1760

For privacy related issues, please contact us:

By email: privacy@dbims.com
By phone number: +1-662-842-7525 or toll-free at +1-855-490-1760

If you had a negative experience at one of our stores:

By email: guestexperience@dbims.com
By phone number: toll-free at +1-888-604-0599

D & H Company
447 East Main St
Tupelo, Mississippi 38804-4027
+1-662-842-7525
Or toll-free: +1-855-490-1760

Our privacy policy is available at https://dodgessouthernstyle.com/privacy/